Refund Policy

We at Personal Safety Plus strive to offer our customers the best products at the best possible prices.  Due to the nature of the these products, returns will not be accepted unless the product is found to be defective or unless otherwise explicitly stated on the specific Personal Safety Plus product page.

All returns, refunds, or exchanges must be approved by Personal Safety Plus before any products are returned.

Your satisfaction is our number one concern.  If you have any questions regarding our products, please contact info@personalsafetyplus.com or call toll free 1-877-628-0601 before placing an order.

RETURN POLICY:  All our hidden cameras, surveillance equipment, and other hi-tech products are special ordered by the person ordering and are NOT subject to cancellations.  Due to the nature of our product line, returns will only be accepted for products damaged upon shipment to the customer*.  All returns must be authorized by Personal Safety Plus before product(s) are  returned. All products must be returned in the original packaging.  Personal Safety Plus will replace, refund, or credit your account for returned product(s) at Personal Safety Plus's discretion.

*Special exceptions may be made on a case by case basis determined by Personal Safety Plus.  In this event, returns are subject to deductions for shipping costs and a 25% restocking charge and must be returned within a five (5) day period from date of receipt of product(s). NO refunds will be given for products returned without explicit permission from Personal Safety Plus.

Any return must be authorized by a representative of Personal Safety Plus and under no circumstances will returns be accepted otherwise. Authorization and shipping instructions must be obtained from Personal Safety Plus. No returns will be authorized after five (5) business days of receipt of product(s) by the customer.

SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.

REQUESTS TO RETURN PRODUCTS MUST BE OBTAINED FROM Personal Safety Plus WITHIN A FIVE (5) DAY PERIOD AFTER THE CUSTOMER HAS RECEIVED THE PRODUCT(S).

WARRANTY: We guarantee all Personal Safety Plus products to be free of defects in workmanship and material for 90 days (unless manufacturer's warranty is longer; please call) after sale to the customer. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration